Privacy Policy
1. Introduction
ScyAI AG ("ScyAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://scyai.com or use our services.
This Privacy Policy is designed to comply with the Swiss Federal Act on Data Protection (nDSG/revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for processing your personal data is:
ScyAI AG
Bederstrasse 72 8002 Zürich Switzerland
Email: privacy@scyai.com
3. Personal Data We Collect
3.1 Information You Provide
When you interact with our website or services, you may voluntarily provide us with the following personal data:
| Data Category | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, company name | To respond to your inquiries and provide requested information |
| Communication Data | Messages, feedback, requests | To process and respond to your communications |
3.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information:
| Data Category | Examples | Purpose |
|---|---|---|
| Usage Data | Pages visited, time spent, click patterns | Website analytics and improvement |
| Technical Data | Browser type, device type, operating system | Website optimization and security |
We use analytics tools to understand how visitors use our website. This data is collected in an aggregated, anonymized manner and is not linked to personally identifiable information.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
| Legal Basis | Application |
|---|---|
| Consent | When you submit a contact form or subscribe to communications |
| Legitimate Interest | Website analytics, security, and service improvement |
| Contract Performance | When necessary to provide our services to you |
| Legal Obligation | When required by applicable law |
5. How We Use Your Personal Data
We use your personal data for the following purposes:
- Responding to inquiries: To answer your questions and provide information about our services
- Service delivery: To provide and maintain our B2B software-as-a-service platform
- Communication: To send you relevant information about our services (with your consent)
- Website improvement: To analyze website usage and improve user experience
- Legal compliance: To comply with applicable laws and regulations
- Security: To protect our website and services from unauthorized access or misuse
6. Data Sharing and Disclosure
6.1 Third Parties
We do not sell, trade, or rent your personal data to third parties.
We may share your personal data with:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Service Providers | Hosting, analytics, email delivery | Data processing agreements, EU/Swiss adequate protection |
| Legal Authorities | When required by law or court order | Only as legally mandated |
6.2 International Transfers
Your personal data may be transferred to and processed in countries outside Switzerland or the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfer to countries recognized as providing adequate data protection
- Other legally recognized transfer mechanisms
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years from last contact, unless ongoing business relationship |
| Website analytics | Aggregated data retained; raw data deleted after 14 months |
| Customer data (B2B services) | Duration of contract plus statutory retention periods |
8. Your Rights
Under Swiss data protection law and GDPR (where applicable), you have the following rights:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure | Request deletion of your personal data ("right to be forgotten") |
| Restriction | Request limitation of processing in certain circumstances |
| Data Portability | Request limitation of processing in certain circumstances |
| Objection | Object to processing based on legitimate interests |
| Withdraw consent | Withdraw consent at any time (without affecting prior lawful processing) |
To exercise any of these rights, please contact us at: privacy@scyai.com
We will respond to your request within 30 days. We may request verification of your identity before processing your request.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL)
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
10. Cookies
Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help us improve your browsing experience.
| Cookie Type | Purpose | Safeguards |
|---|---|---|
| Essential | Website functionality | Session |
| Analytics | Understanding website usage | Up to 14 months |
You can control cookie settings through your browser. Please note that disabling certain cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
12. Children's Privacy
Our services are designed for businesses and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.
We encourage you to review this Privacy Policy periodically.
14. Supervisory Authority
If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority:
For Switzerland:
Federal Data Protection and Information Commissioner (FDPIC) Feldeggweg 1 3003 Bern Switzerland
https://www.edoeb.admin.ch
For the EU:
You may contact the data protection authority in your country of residence.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ScyAI AG
c/o Bernhard Rannegger Bederstrasse 72 8002 Zürich Switzerland
Email: privacy@scyai.com
This Privacy Policy is governed by and construed in accordance with Swiss law.